Austin: First, evacuate everyone present during the outbreak. No one needs to be hurt.

Austin: Next, get the monsters attention

Austin: If it recognizes you, it'll sit down and let you continue the process. If it doesnt, remind the monster of what he or she was like and who you are.

Austin: Pet the monster and tell it everything will be ok. If this works then the creature will turn back to normal. If not, continue to do this until it happens

Austin: If the person passes out, this is fine. Its normal for this to happen. Let them rest for a bit, they wont remember this so dont remind them about it. And thats it, I hope this helped you guys to understand Alex's species more.