Miss Lee: "Good so today we will learning about identify and respond to security risks can anyone tell me about what is this.. yes Ava."

Ava: "Is it isn't you are protecting yourself and other workers."

Miss Lee: "Yes it is now let get started Retail loss prevention

'Retail loss prevention' or 'retail theft control' is the practice of monitoring and

implementing measures to prevent the loss of merchandise, cash and non-cash assets

through unaddressed security risks such as theft or fraud. It is an important aspect of

working in any industry which has merchandise, cash and non-cash assets which may be

subject to risk.

Potential risks to merchandise, cash and non-cash include:

• employee theft

• shoplifting - amateur and professional

• fraud

• vendor theft

• armed robbery

• cyber attacks

• break-ins

• damage to merchandise.

Let us have a closer look at each of these potential risks.

Employee theft

Whilst an employer always has a high level of trust in their staff, unfortunately, the evidence

shows that employee theft is very common. The Australian Retailers Association reports that

employee theft (internal theft) is the cause of 40% of shrinkage that retailers in Australia are

experiencing.

Employee theft tends to fall into three categories as to why they steal from their employer:

• need

• revenge

• thrills.

To limit opportunities for employee theft, it is very important that all staff (including

management) follow store policies and procedures that are in place to limit theft

opportunities. Examples of actions that can be taken are:
having two staff enter the store together prior to opening

• limited staff having access to keys for the store and registers

• staff unable to process their own it transactions (must be done by a supervisor)

• staff not to process transactions for family and friends

• bag-checks to be conducted on all staff before they leave the store

• banking to be checked by two staff every time.

Shoplifting

Sadly, most people are aware of a friend or family member who has stolen from a store at

some stage. This may be as simple as a packet of chewing gum or a piece of fruit from the

supermarket, or as complex as targeted items that the thief is able to re-sell.

Australia and New Zealand Retail Crime Survey (2019) reports that shoplifting is the largest

cause (57%) of the estimated A$3.37billion loss in the 2017-2018 financial year. The most

commonly stolen items from supermarkets were meat, milk formula and face creams.

There are two types of thieves when it comes to shoplifters - the opportunistic amateurs

and skilled professionals who plan what to steal.

Miss Lee: "Now can anyone tell me what is amateur shoplifting."

John: "It is like people like us who like to steal things to impress their friends."

Miss Lee: "That is correct. Amateur shoplifting tends to be an unplanned occurrence. For younger shoplifters, it tends to be driven by the want of keeping up with friends in regards to clothing and devices. An

amateur shoplifter may also be driven to steal due to the influence of addiction or just in response to a dare. Amateur shoplifters can can anyone tell me like what."

Ava: "Is one of them regular customers?"

Miss Lee: "Yes it is anyone else no ok than we have might be one of your regular customers

• might be nervous or clumsy

• maybe easier to detect than other types of shoplifter."

Knock knock

Miss Lee: "Come in."

Front desk lady: "Hi Miss Lee someone is here to pick up Ava today."

Miss Lee: "Ava did you know that you were going home early on your first day".

Ava: "No Miss I didn't may I please be excused?"

Miss Lee: "You may say by to the class then please leave."

Ava: "Bye everyone."

Everyone: "See you Ava."

Miss Lee: "Oh and Ava the next time you come we will tell you all of our names would you like that."

Ava: "Yes please Miss."

Miss Lee: "Ok bye Ava."

"Bye Miss Lee."

Ava: "Umm do you know who is here for me."

Front desk lady: "Some officer that is all I can tell you Ava I am sorry."

Ava: "Don't be.. officer Black what are you doing here."

Officer Black: "I really can't tell you Ava I am sorry I just sign you out of school come on let go."

Ava: "Yes Sir."

Officer Black: "Ava I want you to know whatever happen today I just want to know that everything will be ok."

Ava: "You know that you are scaring me right."

Officer Black: "I know Ava but I am sorry that I can't tell you all you have to do is wait in till we are in the hospital."

Ava: "Fine but I just wish you would tell me."

Officer Black: "I know Ava I am sorry but you just have to wait."

At the hospital

Officer Black: "Ok go down your doctor will be waiting for you once you are in bye Ava and remember what I tell you everything will be ok."

Ava: "I know for some responses I know bye see you."

Officer Black: "Bye bye Ava."

Doctor James Game: "Hello Ava please come with me we have something to talk about."

Ava: "Like what please tell me what is going on why am I here all I want is my dad please just tell me already."

Doctor James Game: "Ava I will just in my office please just come with me."

Ava: "Fine I will come with you but can we please call my dad."

Doctor James Game: "I am so sorry Ava but we can't and you will find out why soon."

Ava: "Fine."

At doctor James Game office

Ava: "Ok so we are here what is going on."

Doctor James Game: "Well Ava your dad was on his way to pick you up when a driver crashed into him your dad car turn upside down and he is die I am so sorry Ava."

Ava: "What happens to the driver?"

Doctor James Game: "He was drunk but he die as well."

Ava: "Can I please see my dad."

Doctor James: "Sure Ava follow me."

At her dad room

Doctor James Gams: "I will give you some time along before I talk to you again."

Ava: "What is there more to talk about ha my dad is already die."

Doctor James Game: "I am so sorry Ava I really am I will be outside here I will come and get you in a bit."

Ava: "Dad please wake up please tell me this a joke dad please wake up for me please."

Talker: "All Ava can do right now is cry she doesn't know what else to do but cry she miss her dad so much already she was thinking what else is going to happen to her when her dad is die all she wants is him right now but she can't because he is die."

Ava: "Dad I don't know if you can hear me when you are die but I love you so much I am so sorry that I wasn't your good daughter I really wanted yo be but I didn't know how with everything going ok but I miss you so much already."

Talker:
"Doctor James Game can hear all of this and he feels for her all he want to do is go in there and in there with her but he knows that she need to be alone without anyone being there in her way."

An hour later

Doctor James Game: "Hey Ava come on let go to my office we need to have a talk."

Ava: "No please don't let me leave him just yet please."

Doctor James Game: "I am so sorry Ava but we need to have this talk right now."

Ava: "But my dad."

Doctor James Game: "He will still be here Ava now come ok please come for me."

Ava: "Fine but I am coming back right here afterwards."

Doctor James Game: "Fine you got yourself a deal."

At his office once again

Ava: "So what did you want to talk about this time."

Doctor James Game: "Well umm you are getting a psychologist."

Ava: "Why would I be getting a psychologist for?"

Doctor James Game: "Because you loss your dad."

Ava: "Doesn't everyone loss something without having a psychological."

Doctor James Game: "Yeah and look what happened to them you are getting one and that is the end of it."

Ava: "But."

Doctor James Game: "No buts Ava."

Ava: "What every I will be with my dad away from you thank you very much."

Talker: "He is thinking why would she want to make this hard on him even if he know this is bro her fault but this is still hard on them both."

Dwayne point of view

Dwayne:
"And cut good job everyone you all can go home now but not Anastasia."

Anastasia:
"But why me."

Dwayne:
"Because we need to find someone to be your new psychologist."

Anastasia:
"Why do I have to be there I don't even want one anyways."

Dwayne:
I knows that Anastasia does not normally act like that unless she is still in character. "Please Anastasia for me."

Anastasia:
"All I want to do is ho home." That is not true she just want to get out of here.

Dwayne:
"And you will after you help me."

Anastasia:
"I don't know why do you care about this for but find."

Dwayne:
"Thank you now get dress in your normal clothes and meet me back here."

Anastasia:
"Fine."

At the audition room

Dwayne:
"You know that you have to stay in your character just in till we find someone right."

Anastasia:
"Yeah I know don't worry."

Dwayne
"Thank you now let get started."

Getting people man:
"Here he is Sir."

Dwayne
"Thank you when you are both ready in 3 2 2 go."

After that

Dwayne
"I am sorry but you do not have the path."

Man:
"That is ok I understand."

After auditioning over 100 other people

Anastasia:
"Mr Johnson audition over 100 people and none of them have got the path."

Dwayne:
"Don't worry Anastasia we still have one more person."

Anastasia:
"I hope he is good."

Dwayne:
"Me too Anastasia me too."

Cooper point of view

Copper best friend:
"Hey due wake it is 11 and you have to be there by 12."

Copper:
"Ok I am awake thanks bro for waking me up."

Copper best friend:
"Anytime do you need help practice your lines."

Copper3
"Yes please but after I get ready."

Copper best friend:
"K we do it after breakfast."

Copper:
"Yep." After I got ready I went down to eat. "I can't believe you got me this path even if I am working as well and this is my day off."

Copper best friend:
"Bro you need this and you did say that you want to act again so here you are."

Copper:
"Again thanks bro."

Copper best friend:
"Anytime now let practical."

Copper:
"Yep."

At 11:47pm

Copper best friend:
"Come on you need to go."

Copper:
"I am coming...so what did you put in my head shot?"

Copper best friend:
"Due you know the same thing as before so you are good."

Copper:
"Ok whatever you say."

3 hours and 47 minutes later

Getting people man:
"Do I have a Cooper Runway."

Copper:
"Yes you do that is me."

Getting people man:
"Then please follow me."

Dwayne:
"Hello you must be Cooper Runway am I right."

Copper:
"Yes you are nice to meet you Dwayne I am a big fan."

Dwayne:
"Well thank you very much I really do love meting fan but just because you are a fan that doesn't mean that you are not going to do anything then leave aww you?"

Copper:
"No sir I am not."

Dwayne:
"Good that all I want to hear."

Anastasia:
"Hm hm."

Dwayne:
"Oh right sorry this is Anastasia she play Ava in the show so you will be together a lot."