Twenty Years Ago...

On the Living World, Susan and Ryan L/n are seen in the kitchen at nighttime. They seemed to be discussing something.

Ryan: "Susan, all I'm saying is that he needs some help. I'm not talking about sending him to some... psycho ward!"

Susan: "I know! I know. It's just... he's such a sweet boy. I don't understand why this is happening to him."

Ryan: "Dear, he's being made fun of at school. He has no friends, and the teachers are all saying that he's disrupting class, even though he says he doesn't mean to. I mean... he turned some kid's milk into moose piss! Maybe... there's something wrong with him."

Susan: "Excuse me? What are you implying?"

Ryan: "Look, I still love Y/n as if he were my own flesh and blood, but we have to face the harsh reality. Maybe.... maybe our son is cursed."

Susan: "Y/n is not cursed!"

Susan declares as she narrows her eyes at her husband.

Ryan: "How do you know that? Some monster or Demon, or something else, might be fucking with us, and we won't even know!"

Susan: "I know he isn't cursed because--!... Because his father is--"

"Mommy? Daddy?"

Susan stops what she was saying. Both her and Ryan turn to see a smaller form, being a much younger Y/n was six at the time. His camera only shows his backside, showing the boy to be wearing some pajamas and holding a blanket just slightly bigger than his body. His blonde hair was messy and long, covering his ears as his hair went down slightly below his shoulders.

Susan: "Y/n? What are you doing up so late?"

Y/n: "I heard yelling. Were you and Daddy fighting?"

Ryan: "No, buddy. We were just... discussing things loudly."

Y/n: "Again?"

Susan: "Yeah, sweetie. Again. But you don't need to worry about it."

Y/n: "Was it about me again?"

Susan: "What?"

Y/n: "W-were you... talking about me? About how I am?"

Ryan: "Y/n--"

Ryan steps forward to speak, only for Susan to raise her hand to stop him. She then lowers it as she looks at her son.

Susan: "Yes, we were talking about you and how... "special" you are."

Y/n looks down as he thinks about what his mother said. Then after a small moment of silence passes...

Y/n: "Mommy...?"

Susan: "Yes, sweetie?"

Y/n looks up at his mother with teary eyes, revealing his irises to be black as his sclera was yellow.

"Why are people afraid of me?"

Present Time...

Y/n suddenly shoots up from lying down and begins coughing. This draws the attention of the others in the room as footsteps rush over to him.

"Holy shit! Y/n, are you alright?"

Y/n opens his (E/C) eyes to see Loona in front of him, and as a Hellhound. He looks a bit confused as he sees Blitzø, Moxxie, and Millie behind Loona who then hugs him.

Loona: "I didn't think you'd wake up."

Y/n: "Wh-what's going on? Where are we?"

Y/n asks as Loona lets go of him.

Moxxie: "You're here in Hell, with us. Which is really weird since... well, you're not a Demon."

Y/n raises his brow before looking out a nearby window to see a strange new environment. Then he looks down at himself to see that he was still a Human.

Loona: "Well, I'm just glad you're okay."

Y/n: "How did you guys even find me? Last thing I remember, I was in my parents' house."

Millie: "We found you unconscious outside the office and brought you in to rest up."

Blitzø: "Despite my protests!"

Blitzø declares angrily. However, Y/n just smiles.

Y/n: "Well, thanks for helping me. How long have I been out?"

Loona: "Only a few hours. How did you end up here, anyway. You don't look dead."

Y/n: "... you wouldn't believe me if I told you."

Loona gave her friend the "Try me" look. This make the Human chuckle a bit before he finally answers.

Y/n: "I was going to give my parents a quick visit before I went to bed after a job. But when I got there... the house was trashed and two people were there other than my parents. They were government agents, they said, and even "Demon hunters"."

M&M: "Demon hunters?"

Y/n: "Yeah. They said that I was living proof that Demons exist, but I don't know what they were talking about. But... they killed my mom and dad, so I fought them."

Loona: *shocked* "They killed Susan and Ryan?"

Y/n nods, making Loona growl under her breath as Y/n continues.

Y/n: "I was so angry, and I fought them. Then one of them shot me and they left me for dead. Then this guys, Alastor, appeared and made me a deal and--"

Loona: "Alastor?! As in the Radio Demon?!"

Y/n: "Yes. He and I made a deal."

Blitzø: "Pardon me, but what the fuck is wrong with you? Do you know how dangerous it is to make a deal with him of all people?!"

Y/n just shrugs.

Y/n: "Loona told me about him. He actually didn't seem that bad of a guy... personality wise... sorta."

Moxxie: "Y/n, making a deal with him is basically the equivalent to making a deal with Lucifer himself."

Y/n: "Well, he didn't take my soul, if that's what you're worried about. He just said he'll be calling for my assistance when the time comes, I think."

Loona: "Well, that's a relief."

Y/n nodded and tried to stand up, only to grunt and fall back down on the couch. He grunts again before lifting up his shirt to see a bullet scar on his stomach.

Loona and M&M: "Holy shit..."

Y/n: "Well, there's that." *lowers shirt* "Do you guys have any idea on where Alastor could be?"

Loona: "Well, kinda."

Y/n raises a brow in curiosity before Loona takes out her phone and types something in. Then she shows it to Y/n as an advertisement for something called the "Happy Hotel" plays. It has Alastor in it, along with a girl Y/n didn't recognize.

Y/n enjoyed the song, but grew curious as to what this "Happy Hotel" was. Or as Alastor called it, the "Hazbin Hotel". It seemed... interesting, at least.

Y/n: "So, Alastor is at this Happy Hotel place? Where is it?"

Moxxie: "Well, it's somewhere in Pentagram City, the next city over."

Millie: "Why?"

Y/n: "I mean, I gotta thank him for saving me. It's the polite thing to do."

Loona: "And how do you plan on doing that? You just woke up and you need rest. You ain't going anywhere."

Loona tells her Human friend as she crosses her arms.

Y/n: "Ah, but Loona..."

Loona only narrows her eyes at Y/n, furthering her dominance in this situation.

This makes Y/n sigh as he looks down before chuckling.

Y/n: "Alright. You win. I'll wait until tomorrow."

Loona: "Ha. Like always."

Y/n just chuckles as he rubs the back of his head. He then complies to rest up at the office while everyone else goes to their homes for the night. The blonde would've stayed the night at Loona and Blitzø's house, but the tall Imp quickly shot that idea down, making the Human stay at the office. Thankfully there were pillows and blankets at the office and used them as he slept on the office's couch. He waited patiently for tomorrow to arrive as he actually had no problem sleeping in Hell.

The Next Day...

The next day, Y/n had woken up in the IMP office. Unfazed the fact that he was still in Hell, Y/n groggily walked around the office to explore and get a lay of the area. Of course, there was the receptionist area/waiting room/lobby were clients would walk in and ask for a meeting with Blitzø. It was also where Loona worked since her desk was there. She was the receptionist, after all.

The other rooms were all different. One was an office labeled "MY OFFICE" in crude spelling, which Y/n had to guess was Blitzø's office. He tried to open the door to explore, but the door was locked. Understandable. It was Hell after all, so it would only make sense to lock the one room that probably had everything that ran the entire IMP company.

Next was the boardroom that all the company meetings were held. It wasn't all that special looking. There was a big and long table in the middle of the room lined with those chairs you see in modern-day offices. There was also a big whiteboard covered in crude drawings and swears.It also had some stuff related to the company on it, but it was dwarfed in comparison to everything else. There was also an old box-y TV in the room that Y/n messed with and found out that it actually works, and it plays actually shows and has actual channels. Of course, most of it was all about drugs and sex and murder, so Y/n quickly lost interest in it. Even the cartoons seemed too much for him as he left the boardroom.

The final stop was what Y/n could only guess to be the break room. There was another couch in there with a round white table in the center of it with chairs around it. A line of cabinets lined one wall with a bunch of foodstuff lined on it with a sink and a microwave. There was also a functioning fridge next to the cabinets, which surprised Y/n since he grew up with the teachings that Hell was nothing but fire, brimstone, and eternal torture. Though he shouldn't be surprised since Loona had basically told him a lot about Hell, flipping around what he originally thought and putting it on its head.

There was also a coffee machine next to the microwave, so Y/n decided to make some coffee exactly how he liked it. While his coffee brewed, he looked through all the foods to find something to have for breakfast. He eventually found some breakfast burritos in the fridge and prepped some in the microwave. When his burritos were done and his coffee was brewed, he went to the table to eat his morning meal. When he was halfway through with his second burrito, the he heard the main door to the office open as familiar voices were heard.

Moxxie: "We can't just kill him, sir! You know how Loona would get!"

Y/n: 'What...?'

Y/n questioned as his ears pick up the conversation.

Blitzø: "I'm not saying we kill him, but just leave him in an area of the city where he'll end up dead! Simple as that."

Millie: "You do realize that he could just come back down here after he died, right?"

Blitzø pauses as he thinks that point over before...

"Dammit! I need to think of another plan..."

The tall Imp puts his hand to his chin in thought before he hears a familiar voice.

Y/n: "Interesting topic, Blitzø. I wonder who you want to kill."

The Imps turn to see Y/n leaning against the door frame of the break room as he sips his coffee. Blitzø groans.

"Fuck, I forgot you were here!"

Moxxie: "Didn't we come up here to tell him that Loona was waiting for him outside in the van to take him to that hotel?"

Blitzø: "I have a short attention span, okay?" *turns to Y/n* "Anyways, it's exactly as Moxxie sai--"

Blitzø stops when he sees the mug Y/n was using for his morning coffee.

"Is that my mug?"

Y/n takes another sip from the mug, revealing the "#1 BOSS" printed on it. However, "BOSS" was crossed out in red marker and "BITCH" was in its place, making the mug say "#1 BITCH".

Y/n: "Mayhaps."

Blitzø: "... just get the fuck out."

Y/n smirks a bit as he walks past the tall Imp and sets the coffee mug on Loona's desk. Then he leaves the office and heads down and outside.

Blitzø: "I seriously fucking hate him..."

Blitzø states as he trudges into the break room.

Moxxie: "Well, he doesn't seem that bad."

Millie: "I like him!"

Blitzø grumbles to himself as he opens the fridge. Then he yells in anger.

"GODDAMMIT! HE FOUND MY SECRET STASH OF BREAKFAST BURRITOS!"

Moxxie and Millie look at each other in silence before Moxxie says...

"Those were supposed to be a secret stash?"

Timeskip...

With Y/n, he was riding in the passenger seat of the IMP van with Loona at the wheel. She was driving him to the Happy/Hazbin Hotel in Pentagram City, but Y/n was confused as to why so early.

Y/n: "So why are we going so early?"

Loona: "Meeting Alastor is usually a death sentence, plus that hotel sounds dumb as Hell. I wanna get this over with as soon as possible."

Y/n: "Yep. Sounds like a reason of yours."

Loona chuckles a bit as she uses one hand to turn the steering wheel and holds the stickshift with the other. Y/n looks out the window to see the passing buildings a people. Those who catch his stares glare at him and even aim weapons at the Human, but the van passes by them too fast for them to do anything.

Y/n: "So... Hell is a lot different than I imagined it to be."

Loona: "Really, now?"

Loona questions as she changes gear.

Y/n: "Yeah. Even though you explained a bit to me already, but I still thought it would still be kinda apocalyptic."

Loona: "Yeah. This version of Hell is all I've known. Don't really know if it's ever been different, but it may have been different in the past."

Y/n: "Yeah. I can see that."

Y/n and Loona then began talking about random things during the drive to the Happy/Hazbin Hotel. Loona even told Y/n all that she knows about the Hotel, like how it was ran by that girl he saw in the video, Charlie who was also the Princess of Hell. They also had this big fiasco the day after the annual Cleansing on 666 News that ended terribly. Y/n cringed when he heard that, but he also had many thoughts on the project. Redeeming Demons? Seemed basically impossible to him. Sure, maybe the Hellborns have a chance at being accepted since they're still living their lives for the first time, but Sinners have already had their chance. How would this "Charlie" be able to redeem Sinners?

Y/n: "What do you think about all this?"

Y/n asked the Hellhound after relaying all his thoughts on her.

Loona: "Still kinda seems stupid. But if they manage to get at least one person in Heaven, well, sign me up."

Y/n: "But didn't you say it was stupid?"

Loona: "It is. But if it's possible, it's better than living in this literal Hellhole. I mean, no chance of death at every corner and no one trying to rape you at every turn? Sounds like a helluva exchange to be with some stuck-up goody-two-shoes."

Y/n: "You have a point. Almost anything could be better than this."

Loona agrees with that statement and the two then go on to talk about other things. They drive for what seemed to be another hour or two until Loona says...

"Alright. We're here."

The Hehound parks the van and Y/n steps out first, getting a good look at the "Happy Hotel" which was bigger than any hotel he's seen on Earth. Wait, is that a boat?

Loona steps out after him and closes the van door before locking it. Then she looks at the hotel as well.

Loona: "Is that a fucking boat?"

Y/n: "That's what I was thinking!"

Loona: "Pretty weird if you ask me."

Y/n laughs a bit before walking up to the front door with Loona. They push the door open and walk inside to see the interior of the hotel. It wasn't too terrible, but could still use some patching up.

The two walk further inside the hotel and see that some of the hotel guests eating at the dining area. Most were Sinners that seem to have come to the hotel thinking they could be redeemed.

Y/n: "Huh. They have a lot more people than I thought they would."

Loona: "Same. Guess more people believe in this thing than people would think."

"A lot of people think that. Though, they're only just guests, not patrons."

Y/n and Loona turn to see another Sinner with grey skin and long, creme-colored hair with a pink bowtie and a large "X" where one of her eyes should be. It was a Moth Demon.

Y/n: "Oh. Well, are you perhaps the one in charge?"

Moth Demon: "No, that's Charlie. I'm Vaggie. I help her with the Happy Hotel."

Loona: "Vaggie"? Like "vagina"?"

Vaggie growls at Loona who looked unfazed from her death stare. However, Y/n gets in between the two.

Y/n: "Ignore my friend, please. It's a pleasure to meet you, Vaggie. My name is Y/n, and this is Loona."

Y/n says with a gentleman's smile and offers a handshake to Vaggie. The Moth Demon calms down a bit and takes Y/n's hand.

Vaggie: "Nice to meet you, too." *realizes* "Wait, did you say Y/n?"

Y/n: "Yes. Why?"

Before Vaggie could say another word, a female voice calls out to her. This makes the three turn to the speaker as Y/n drops his hand to see a girl with white skin and rosy cheeks and big, yellow eyes with black irises. Her hair was long and blonde, and she wore what seemed to be a red tuxedo and black pants. Y/n recognized her from the video Loona showed him earlier and determined her to be Charlie.

Vaggie shakes her head from her mild shock and smiles when she sees Charlie.

Vaggie: "Hey, hun. What's up?"

Charlie: "Nothing really. I just saw that we had some guests and wanted to introduce myself."

Loona: "Oh, no, we're not guests. We'll, I'm not, at least. We just came by to check this place out, and my friend here wanted to visit a... friend."

Charlie: "Oh, well then, I'm Charlie! Owner of the Happy Hotel and the Princess of Hell! In case you didn't know."

Charlie says as she offers her hand to Y/n. Y/n keeps his smile as he takes Charlie's hand into his and shakes it.

Y/n: "Pleasure to meet you, Charlie. My name is Y/n and--"

Y/n suddenly stops as he feels something surge through him as his eyes glowed briefly before returning to normal, and the same thing happened to Charlie. It was as if it were a sense of... familiarity as they stared at each other.

But how could they know each other? They just met... didn't they?

Loona: *poking Y/n's cheek* "Hey, Y/n. You okay?"

Vaggie: *waving hand in front of Charlie's face* "Hun? Hell to Charlie. Hell to Charlie!"

Y/n and Charlie snapped out of their trance and turned to their respective love interests as they dropped their hands.

Y/n and Charlie: "Sorry. Lost my train of thought there."

The Human and Demon turned to each other and laughed a bit. However, Loona and Vaggie were just confused as they had no idea what was going on.

Charlie: "A-anyway, what's a Human doing down here in Hell? There's only supposed to be Demons down here."

Y/n: "Uh... it's a funny story, actually. After a certain series of events, I may or may not have met your business partner, Alastor, on Earth."

Charlie and Vaggie: "Did he make a deal with you?"

Loona: "Eeyup."

Vaggie reaches behind her and begins to slowly pull out a knife.

Y/n: "But it's not what you think. He didn't actually take my soul, but just wanted my assistance with... something. I don't know what just yet. But he did heal me up... and sent me here."

Vaggie puts her knife back.

Charlie: "Oh. Well, I guess he's getting a bit better at that."

Charlie laughs nervously a bit as she scratches the back of her neck.

Y/n: "Do you think I can see him? I would like to thank him for saving me from dying."

Vaggie: "Sorry, but no can do. He's out right now, so you're gonna have to wait a bit until he gets back."

Loona: "Well, that settles that. Come on, Y/n. Let's go."

Loona begins to walk back to the front door, but Y/n stops her.

Y/n: "Wait a sec, Loo."

The Hellhound stops in her tracks and groans quietly before walking back up to Y/n.

Y/n: *to Charlie* "This is a hotel, yes?"

Charlie: "Yep!"

Y/n: "Well, I don't really have any place to stay, so do you mind if I rent a room for a bit?"

Loona and Vaggie: "What?"

Charlie: "Really?"

Y/n: "Yeah. Like I said, I don't really have any place to stay. But I have a lot of money, so I can rent a room, if that's okay."

Charlie: "Of course! Come with me so I can check you in!"

Y/n: "Alright."

Charlie walks over to the check-in counter with Y/n close behind. As they do that, Vaggie turns to Loona.

Vaggie: "So... you two seem close."

Loona: "Hm? Oh, uh, yeah. He's my best friend."

Vaggie: "Best friend? It looked like you two were a... bit more than that."

This catches Loona off-guard as she blushes a bit. She fumbles with her hands as she tries to come up with an answer.

Loona: "W-well, it's, uh... it's complicated."

Vaggie: *smirks* "I can see that."

Loona: "W-well, what about you? You seem to know Y/n."

It was Vaggie's turn to be caught off-guard this time as she has a small blush and rubs her arm nervously.

Vaggie: "I guess you can say that. Well... I used to know him."

Loona raised an eyebrow in curiosity. She knew Y/n? How? And how come Y/n didn't say anything about her?

Snapping her out of her thoughts, Loona notices that Y/n and Charlie were walking back to them. So she decided to drop the topic for now and turns to Y/n.

Loona: "So got your room?"

Y/n: "Yep! Got the key right here."

The Human says as he throws the keys into the air before catching it with his usual smile on his face. Then he turns to Charlie.

Y/n: "Thanks again for letting me stay here, Charlie."

Charlie: "You're welcome, Y/n! Besides, this is a great way to see if my redemption program works on non-Demons! Well, non-Sinner Demons more specifically, but a Human is just as good."

Y/n: "Well, I'll be glad to help."

Charlie: "Great!"

Charlie smiles and Loona seemed rather uncomfortable and uneasy. Y/n notices thus and turns to his best friend.

Y/n: "You okay, Loo? Is there something wrong?"

Loona: "O-oh. Well, it's just... you're gonna be here now, so... would we still be hanging out?"

Y/n looks up at Loona with a baffled expression before laughing.

Y/n: "Are you insane? Why would you think that? Of course we're still hanging out! That's stupid of you to think otherwise."

Loona lets out a sigh of relief before composing herself.

Loona: "Right. That was stupid of me to think."

Y/n: "You aren't getting rid of me that easily, Loo."

Loona smiles as she chuckles a bit.

"Yeah. I should've expected as much."